NHTSA Complaint #11234809 — 2017 TOYOTA PRIUS SERVICE BRAKES

Complaint Details

ODI Number	11234809
Vehicle	2017 TOYOTA PRIUS
Component	SERVICE BRAKES
Date of Incident	July 24, 2019
Date Filed	July 25, 2019
Mileage	15,140 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THIS IS FOR 2017 TOYOTA PRIUS PRIME, BUT THERE IS NO OPTION. WHILE TAKING MY KID TO ENROLL IN SWIMMING CLASS, WHILE TAKING TURN INTO THE FACILITY THE BRAKES STOPPED WORKING AND THE CAR WOULDN'T STOP, SOME HOW I DROVE INTO PARKING LOT (I AM NOT SURE HOW I DID IT IN THAT TENSE SITUATION) NONE OF THE BUTTONS WERE WORKING, THE CAR WAS BEEPING SHOWING EVERY THING FAILED AND BY GODS GRACE THE HAND BRAKE WORKED AND FINALLY THE CAR STOPPED. NOW I AM SCARED AS THIS HAPPENED WITH MY KID IN THE CAR. I NEED HELP AND I DON'T WANT TO DRIVE THIS CAR AGAIN AND I TOWED IT TO THE TOYOTA DEALER. AFTER EXITING I CALMED DOWN A LITTLE BIT CALLED MY HUSBAND AND HE RECORDED THE ERRORS AND THE SOUNDS. I THOUGHT THE CAR WAS GOING TO BLOW UP.

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