NHTSA Complaint #11277089 — 2016 HYUNDAI SONATA STRUCTURE:BODY

Complaint Details

ODI Number	11277089
Vehicle	2016 HYUNDAI SONATA
Component	STRUCTURE:BODY
Date of Incident	October 21, 2019
Date Filed	October 30, 2019
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

MY TRUNK WOULDN'T OPEN. I USED THE KEY FOB & NOTHING HAPPENED. IT WAS POURING RAIN AND I HAD GROCERIES I WAS TRYING TO PUT IN MY TRUNK. I TRIED THE BUTTON ON THE PANEL STILL NOTHING. I PUT MY GROCERIES IN THE BACK SEAT AND GOT OUT MY OWNERS MANUAL. IT SAID IN CASE OF THE TRUNK NOT OPENING USE YOUR KEY. I DID & IT OPENED & NOW I CAN'T GET IT SHUT! I TRIED W-D40 ON THE LATCH & IT DIDN'T HELP. MY HUSBAND TIED IT DOWN WITH A ROPE. I NEVER HAD ANY TROUBLE BEFORE & NOW MY TRUNK IS HELD DOWN WITH ROPE. I DON'T KNOW IF IT'S COVERED BY MY WARRANTY BUT IT SHOULD BE. MY VEHICLE WAS PARKED AT THE GROCERY STORE.

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