NHTSA Complaint #11277026 — 2016 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE CONTACT WAS DRIVING HOME FROM WORK AT 62 MPH, THE VEHICLE SUDDENLY DECELERATED TO BELOW 40 MPH. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD, BUT THE VEHICLE WOULD NOT SPEED UP. IN ADDITION, THE SERVICE TRANSMISSION INDICATOR ILLUMINATED. THE CONTACT SLOWLY DROVE TO AN INDEPENDENT MECHANIC, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. SPITZER MOTOR CITY INC (13001 BROOKPARK RD, BROOK PARK, OH 44142, (216) 267-2100) AND THE MANUFACTURER BATTLED WITH THE CONTACT FOR THE PAST TWO WEEKS TO SEE IF THE VEHICLE WOULD BE COVERED UNDER THE POWER TRAIN WARRANTY BECAUSE IT WAS 200 MILES OVER THE LIMIT. THE DEALER OFFERED TO PAY HALF OF THE REPAIR COSTS AS LONG AS THE CONTACT AGREED TO A TWO YEAR CONTRACT FOR OIL CHANGE SERVICE. THE CONTACT REFUSED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,250.