NHTSA Complaint #11271266 — 2017 FORD F-350

STEERING OR SUSPENSION GOES INTO A VIOLENT SHACKING OFTEN REFERRED TO AS DEATH WOBBLE AFTER HITTING CERTAIN BUMPS ON A ROADWAY. BUMPS APPEAR TO INVOLVE BOTH FRONT TIRES POSSIBLY WHEN ONE TIRE HITS FIRST SIMILAR TO BRIDGE JOINTS OR PAVEMENT BREAKS. AT HIGHWAY SPEEDS ABOUT 55 OR GREATER, ONLY HAD HAPPEN WHEN DRIVING STRAIGHT. THE STEERING WHILE SHAKES BACK AND FORTH ABOUT 1-INCH EACH WAY WITH TRUCK BODY SHAKING. IT APPEARS TO WORSEN IF BREAKING HARD SO SLOW DECELERATION HAS BEEN MY PRACTICE. WHEN TOWING TRAILER HAVE USED MANUAL APPLICATION OF TRAILER BRAKES TO DRAG TRUCK SLOWER WHICH SEEMS BETTER. EXPERIENCED WHEN DRIVING TRUCK ONLY AND ALSO WHEN TOWING A FIFTH WHEEL 12K POUND TRAILER OR A 7K POUND HITCH PULL BOX TRAILER. TRUCK WEIGHS ABOUT 9K POUNDS. FORD DEALER HAS SERVICED UNIT ACCORDING TO SERVICE BULLETIN #18-2268. FOUR VISITED FOR REPAIRS AND A FEW ADDITIONAL VISITS FOR INSPECTION BEFORE ORDERING PARTS. FORD COMPANY ISSUED A CASE NUMBER CAS-17515150-L3W8H1. THIS CASE CASE CLOSED BY FORD FOLLOWING THE LAST REPAIR WITH OUT CONFIRMING WITH BE IT HAD BEEN FIXED. I PRESENTLY HAD FORD DEALER ORDER NEW TIRES FOR INSTALL ON 10/28/2019 THEN HOPE TO HAVE ALIGNMENT CHECKED AGAIN AS WELL LOOK FOR ANY NEW SIGNS OF WEAR ON COMPONENTS. LAST TRIP FROM EMINENCE , MO TO DIXON IL EXPERIENCED THIS DEATH WOBBLE 7 TIMES. COMBINED VEHICLE WEIGHT ABOUT 22K POUNDS.