NHTSA Complaint #11271235 — 2012 DODGE DART
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11271235 |
| Vehicle | 2012 DODGE DART |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 53,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
I WENT TO GET A RECALL FIXED FOR MY VEHICLE AND I WAS TOLD THAT THE BUSHING YOU'RE FIX THE RECALL IS ON BACK ORDER FOR OVER A MONTH. I THEN EXPLAINED THAT THE PART HAS ALREADY FAILED AND THAT THIS CAR IS THE ONLY CAR THAT I HAVE TO GET TO AND FROM WORK, TO DROP MY WIFE OFF AT WORK, AND TO MAKE SURE MY DAUGHTER GETS WHERE SHE NEEDS TO GO. I TOLD THEM THAT I HAVE NO OTHER MEANS OF TRANSPORTATION AND MY CAR CURRENTLY WON'T RUN BECAUSE OF THE SAFETY RECALL THAT I WAS TRYING TO GET FIXED. PERKINS MOTORS IN COLORADO SPRINGS TOLD ME THAT THERE WAS NOTHING THEY COULD DO AND TOLD ME TO TAKE MY CAR WITH ME WHICH I HAD TOWED THERE. MY COMPLAINT IS THAT THEY FAILED TO HELP ME GET MY PROBLEM RESOLVED IN A TIMELY MANNER AND THEY OFFERED NO OTHER ADVICE TO TRY TO GET MY CAR UP AND RUNNING AGAIN.
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