NHTSA Complaint #11569902 — 2012 DODGE DART

The contact owns a 2013 Dodge Dart. The contact stated while driving at an undisclosed speed, the vehicle shifted into neutral without warning. The contact stated that the vehicle would not shift into drive or reverse with a message stating that the gear was not available. The service transmission warning light was illuminated. The vehicle was taken to a local transmission and a diagnostic test was performed. The contact was informed that the dual clutch was inoperable. The vehicle was repaired; however, the failure persisted. The contact stated that after further diagnostic testing, it was determined that the Transmission Control Module and actuator had failed. The contact stated that as per the Mopar website, the vehicles was previously repaired under NHTSA Campaign Number: 15V542000 (Power Train). The contact informed the dealer of the failure and was instructed to take the vehicle in for a diagnostic test. The vehicle was not yet towed to the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.