NHTSA Complaint #11271116 — 2012 LEXUS ES

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11271116
Vehicle	2012 LEXUS ES
Component	ELECTRICAL SYSTEM
Date of Incident	May 30, 2019
Date Filed	October 25, 2019
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE HORN QUIT WORKING. FOUND IT WORKS ONLY WHEN THE STEERING WHEEL IS TURNED CLOSE TO END OF CLOCKWISE AND COUNTERCLOCKWISE DIRECTION. DEEMED SAFETY HAZARD SINCE NO HORN SOUND TO ALERT PEDESTIANS, BICYCLISTS AND OTHER DRIVERS OF DANGER. WASN'T COVERED UNDER WARRANTY AND COST $690 TO REPLACE STEERING WHEEL CLOCK SPRING.

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