NHTSA Complaint #11583409 — 2012 LEXUS ES

STRUCTURE:INTERIOR PANELS:DASHBOARD issue reported to NHTSA

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Complaint Details

ODI Number 11583409
Vehicle 2012 LEXUS ES
Component STRUCTURE:INTERIOR PANELS:DASHBOARD
Date of Incident
Date Filed
Mileage 130,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2012 Lexus ES350. The contact stated that while sitting in the sun, the dashboard melted causing a glare in the windshield. The contact called the dealer and was advised to take the vehicle to be diagnosed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact there were no open recalls associated with the VIN for the failure. The failure mileage was approximately 130,000.

Related Complaints for the 2012 LEXUS ES

Recent Complaints for the 2012 LEXUS ES

#11691121 UNKNOWN OR OTHER I HAVE A 2012 LEXUS ES350 PURCHASED USED FROM AN AUTHORIZED DEALER. I WAS NOT TOLD ABOUT THE MELTING DASHBOARD ISSUE ...
#11637350 STRUCTURE:BODY Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mp...
#11637350 UNKNOWN OR OTHER Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mp...
#11637350 VISIBILITY/WIPER Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mp...
#11583403 VISIBILITY/WIPER The dashboard is melting causing a glare that’s hard to see through on the windshield. I found a self service from Le...
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