NHTSA Complaint #11270812 — 2014 GMC ACADIA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11270812
Vehicle	2014 GMC ACADIA
Component	POWER TRAIN
Date of Incident	October 18, 2019
Date Filed	October 24, 2019
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

CAR WAS BANGING INTO SECOND GEAR PERIODICALLY SINCE THE DAY WE GOT IT AS A CPO ABOUT TWO YEARS AGO. THE DEALER SAID IT WAS NORMAL. FAST FORWARD TO LAST WEEK WHEN ALL OF A SUDDEN THE CAR WAS BUCKING AND SLAMMING INTO GEARS AND STALLING OUT AT LIGHTS. WE BROUGHT IT TO THE DEALER AND THEY SAID THAT THE CAR NEEDED A TRANSMISSION AND IT WAS OUT OF WARRANTY. GM CORPORATE DID NOTHING TO HELP WITH THE COST AND NOW I'M ON THE HOOK FOR A $6,000 BILL. PLUS I HAVE TO FIND A RENTAL CAR TO WAIT FOR THE BACK ORDERED TRANSMISSION TO ARRIVE BECAUSE OF THE STRIKE. NEVER AGAIN GM

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