NHTSA Complaint #11270314 — 2017 SUBARU LEGACY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11270314
Vehicle	2017 SUBARU LEGACY
Component	ENGINE
Date of Incident	October 18, 2019
Date Filed	October 22, 2019
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WHEN I GO TO PARK MY 2017 SUBARU LEGACY, I PUT MY CAR IN PARK AND THE KEY WILL NOT TURN. IT GETS STUCK AND THE ENGINE WILL NOT TURN OFF. CONSEQUENTLY, I AM NOT ABLE TO TURN OFF MY CAR AND TAKE MY KEY OUT. THE DEALER TOLD ME TO BACK UP MY CAR AND THRUST MY GEAR SHIFTER INTO PARK. THEN I WAS ABLE TO TURN THE KEY OFF. HOWEVER, THE SITUATION CONTINUES TO HAPPEN EVERY TIME THAT I DRIVE THE CAR. IT IS CLEARLY AN ISSUE WITH THE ENGINE/CAR AS THIS NEVER HAPPENED PRIOR. I WAS TOLD THAT SUBARU'S FREQUENTLY HAVE DEFECTIVE SOLENOIDS THAT HOLDS THE KEY IN WHEN THE CAR IS RUNNING MIGHT BE DEFECTIVE. I HAVE NOT YET SEEN A RECALL.

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