NHTSA Complaint #11270288 — 2014 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE FUEL TANK WAS FULL, THE VEHICLE JERKED AND SHUDDERED. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER DRIVING APPROXIMATELY 700 FEET, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED BY AAA TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,700.