NHTSA Complaint #11270157 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11270157
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	October 22, 2019
Date Filed	October 22, 2019
Mileage	17,896 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I BOUGHT MY 2016 JEEP CHEROKEE NEW, AT 17,896 MILES, A MESSAGE DISPLAYED "SERVICE SHIFTER" AND ALL THE LIGHTS ON MY SHIFTER WERE LIT UP. A NEW SHIFTER WAS INSTALLED. THEN AT 67,631 MILES, SAME THING HAPPENED THIS TIME THEY REPLACED THE SHIFTER BEZEL AND WIRING. BOTH TIMES, THE VEHICLE WAS STATIONARY BUT RUNNING IN A PARKING LOT.

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