NHTSA Complaint #11269886 — 2016 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11269886
Vehicle	2016 RAM 1500
Component	STEERING
Date of Incident	October 14, 2019
Date Filed	October 21, 2019
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (1700 LINCOLN HWY #103, LANGHORNE, PA 19047, (215) 757-4961) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

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