NHTSA Complaint #11269510 — 2016 FORD FUSION

2016 FUSION WAS IN PARK TURNED OFF, STARTED AS NORMAL, PUT IT IN R TO BACK OUT OF A PARKING SPOT, PRESSED BREAK PEDAL TO SHIFT INTO D BUT MY VEHICLE GOT STUCK IN R THEN SHUT OFF ON ITS OWN. PUT MY SHIFTER IN P BUT THE LIGHT ON MY DASH STILL REFLECTED THAT IT WAS IN R THROWING THE ERROR MESSAGE "TRANSMISSION NOT IN PARK", ALONG WITH OTHER RANDOM ERROR MSGS, EXP: STABILITRAC, TRACTION CONTROL, ADVANCETRAC, ENGINE HOT (IT WAS NOT),PUT TRANSMISSION IN P TO START/STOP, ETC. MY BACKUP CAMERA WAS STUCK IN REVERSE CAMERA MODE BEING THE TRANNY IS STUCK IN REVERSE. EBRAKE WORKED FINE SO I ENGAGED THAT TO KEEP CAR FROM ROLLING. I REMOVED THE CENTER COUNSEL, CUPHOLDER AND SHIFT CASINGS TO TRY THE RED MANUEL SHIFT LEVER THAT IS UNDER THE SHIFT MECHANISM TO MAKE SURE IT WAS IN FACT I'M PARK, IT WAS. TRIED STARTING IT WHILE IN THE NEUTRAL POSITION- NOTHING. THOUGHT MAYBE IT WAS THE "BRAIN" SO I DISCONNECTED BATTERY, LET SIT FOR 20MIN TO CLEAR OUT AND RESET- NOTHING. RESEARCHED ONLINE FOR A MINUTE FOUND QUICKLY OTHER 2016 FUSION OWNERS HAVING THE SAME PROBLEM AND IT BEING THE RECALL OF THE: POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2016 FUSION VEHICLES EQUIPPED WITH 2.5 LITER ENGINES. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK. MY HUSBAND REPLACED THE #1 BUSHING AND THAT FIXED IT. YOU NEED A CLAMP/PRESS TO CORRECTLY LOCK IT IN PLACE SO I HAD TO DRIVE HOME WITH IT SHOWING IN PARK YET IN DRIVE, KEEPING IT IN DRIVE NOT USING REVERSE OR PARK UNTIL I GOT TO MY DESTINATION TO INSTALL CORRECTLY. CLEARLY RECALL WARRANTED BUT NOT SHOWING FOR MY VIN WHEN SEARCHED.