NHTSA Complaint #11269429 — 2016 CADILLAC ESCALADE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11269429
Vehicle	2016 CADILLAC ESCALADE
Component	ELECTRICAL SYSTEM
Date of Incident	October 8, 2019
Date Filed	October 18, 2019
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE ADAPTIVE CRUISE CONTROL RADAR SENSOR WAS FOUND CRACK AFTER BEING TAKEN TO THE DEALERSHIP FOR ERROR CODE. ( THEIR WAS NO PHYSICAL DAMAGE TO THE FRONT BUMPER OR THE BOTTOM OF THE BUMPER OF THE VEHICLE. GM FAILED TO REPLACE THE PART UNDER WARRANTY BECAUSE THEY SAY THERE IS PHYSICAL DAMAGE TO THE PART NEEDED TO BE REPLACED. I BELIEVE THE PART SHOULD BE IN LOCATION WHERE ROAD DEBRIS CAN HIT THE PART. SERVICE ADVISOR HAS SAID THIS IS KNOWN ISSUE WITH THIS CADILLAC MODEL.

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