NHTSA Complaint #11667098 — 2016 CADILLAC ESCALADE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11667098
Vehicle	2016 CADILLAC ESCALADE
Component	ELECTRICAL SYSTEM
Date of Incident	May 16, 2025
Date Filed	June 16, 2025
Mileage	143,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The contact owns a 2016 Cadillac Escalade. The contact stated while coming to a stop to park the vehicle, the vehicle turned off and restarted continuously, and the steering wheel straightened unintendedly. The contact stated that on several occasions, the vehicle failed to restart after being turned off. The contact had to disconnect and reconnect the battery cables to start the vehicle. The contact stated that the message "Service Stabili-trak" was temporarily displayed. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 143,000.

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