NHTSA Complaint #11269293 — 2012 DODGE DART

AFTER 5 MONTHS OF MY CAR BEING IN THE SHOP AT CUMMINS DODGE IN WEATHERFORD OK THEY BROUGHT IT TO ME TODAY STATING IT WAS READY AND FIXED. THEY WERE SUPPOSE TO FIX THE RECALL IT HAD. I NOTICED THE SHIFTER KNOB DID NOT INDICATE WHAT GEAR IT WAS IN SO I CALLED STEVE AT CUMMINS AND ASKED HIM WHY IT WAS NOT SHOWING WHAT GEAR IT WAS IN. STEVE STATED HE WOULD HAVE TO GET BACK WITH THE TECHNICIAN AND GET BACK WITH ME AND DID NOT CALL BACK. I HAD DOUG GRAY TECHNICIAN COME TAKE A LOOK AND HE STATED THEY DID NOT FIX THE RECALL AND ALSO STATED THAT IT WAS A VERY SERIOUS SAFETY HAZARD RIGHT NOW BECAUSE SINCE THEY DID NOT FIX IT THE SHIFTER KNOB CAN BE ENGAGED INTO GEAR WITHOUT KEYS BEING IN THE VEHICLE. HE SAID FOR EXAMPLE IF YOUR DAUGHTER WAS TO GO TO THE CAR TO GET SOMETHING AND ACCIDENTALLY HIT THE SHIFTER KNOB IIT WOULD GO INTO GEAR AND ROLL AWAY. HE STATED THAT HE CAN PUT IT IN GEAR WITHOUT TURNING CAR ON WHICH IS VERY DANGEROUS. THEY BROUGHT ME MY CAR TODAY BECAUSE I REFUSED TO DRIVE IT HOME AND HAD NO INTENTIONS OF DRIVING IT UNTIL I GET ANSWERS.