NHTSA Complaint #11269251 — 2014 CHEVROLET CRUZE

WAS DRIVING ON THE FREEWAY EXITING THE OFFRAMP THAT CURVES TO THE RIGHT. WHEN I TURNED THE STEERING WHEEL IT LOCKED UP AND THE STEREO TURNED OFF. I HAD NO CONTROL OVER THE DIRECTION MY VEHICLE WAS TRAVELING. I APPLIED MY BRAKE, TO KEEP FROM HITTING ANOTHER VEHICLE. WHEN I PRESSED MY BRAKE THE STEERING WHEEL UNLOCKED BRIEFLY THEN LOCKED AGAIN. THEN A YELLOW ⚠️ WARNING LIGHT ILLUMINATED AND MY CAR BEGAN TO PULL TO THE RIGHT. THE STEREO POWERED ON AND THE STEERING WHEEL RETURNED TO NORMAL. THE YELLOW WARNING ⚠️ LIGHT TURNED OFF. I CONTINUED TO TRAVEL ANOTHER 1.5-2 MILES MORE TO MY HOME AND IT HAPPENED AGAIN. THIS TIME A GREEN DASH LIGHT ILLUMINATED AND SAID SERVICE POWER STEERING. I PARKED MY CAR AT THAT POINT. I AM CONTACTING THE DEALERSHIP TO MAKE ARRANGEMENTS FOR REPAIR. THE REASON WHY I AM FILING A COMPLAINT IS BECAUSE OF THE DANGER ASSOCIATED WITH THIS TYPE OF MALFUNCTION. IT PUT MY LIFE AND OTHER DRIVERS LIFE IS AT STAKE. THIS IS NOT AN ACCEPTABLE WAY FOR A VEHICLE TO FUNCTION. THIS IS NOT THE ONLY TIME I'VE HAD AN ELECTRICAL ISSUE WITH MY VEHICLE. IN OCTOBER 2018 AFTER DRIVING TO MAMMOTH CALIFORNIA MY VEHICLE COMPLETELY TURNED OFF WHILE I WAS ON THE HIGHWAY. SOMETHING SIMILAR TO A STALL OUT.