NHTSA Complaint #11269221 — 2016 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD SNAPPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO UNIVERSAL HYUNDAI (321-418-6386, LOCATED AT 12801 S ORANGE BLOSSOM TRL, ORLANDO, FL 32837) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER'S FOR THE PAST MONTH. THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OVER TWO YEARS OLD AND WOULD NOT BE ENTITLED TO THE LEMON LAW CONSIDERATION; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.