NHTSA Complaint #11609077 — 2016 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11609077
Vehicle 2016 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Was driving on a 5 hour car ride at 5pm on August 16th and was going up a hill, the vehicle quickly lost all power and the engine light lit. I was able to pull the car to the side of the road with the momentum that the car already had, but was not able to get the car to a safe space (its about 6 inches from an exit ramp lane), as the car would not drive. Once I got the car to the side of the road, I checked the engine and did not see any excessive heating or anything out of the ordinary. I tried to restart the car and the check engine light is lit and the battery system for the car turns on but the car will not start or try to turn over the engine. The car is currently sitting on the side of the road. My wife and my dog were in the car and we had to quickly move to a safer place away from the 70 MPH traffic. Calling a tow truck tomorrow to take it to a dealership. It was a little scary that the engine power cut out like that without giving an engine light notice in advance or giving time for me to navigate to a more safe space to park it.

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