NHTSA Complaint #11269210 — 2018 FORD F-150 ENGINE

Complaint Details

ODI Number	11269210
Vehicle	2018 FORD F-150
Component	ENGINE
Date of Incident	October 17, 2019
Date Filed	October 17, 2019
Mileage	17,229 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON TWO SEPARATE OCCASIONS WHILE THE VEHICLE WAS IN MOTION WITH TRANSMISSION IN DRIVE WITH AUTO START STOP MODE DISABLED VIA THE DASHBOARD BUTTON, THE ENGINE STALLED AND SHUT OFF, A MESSAGE APPEARED ON DASHBOARD "AUTO START STOP SHIFT TO P, THEN RESTART ENGINE". THIS OCCURRED SEPTEMBER 14, 2019 AND OCTOBER 17, 2019. TAKEN TO DEALERSHIP SEPTEMBER 16, 2019. DEALERSHIP STATES THIS IS AN UNKNOWN ISSUE DESPITE MANY SIMILAR INCIDENTS REPORTED ONLINE, EXAMPLES WERE SHOWN TO THE DEALERSHIP. DEALERSHIP RETURNED VEHICLE STATING NOTHING WRONG, NO FAILURE CODES WERE STORED IN VEHICLE COMPUTER, NO RELATED SERVICE BULLETINS, UNABLE TO VERIFY COMPLAINT. THIS IS CLEARLY A SERIOUS SAFETY HAZARD. IMAGE ATTACHED SHOWS DASHBOARD MESSAGE FROM OCTOBER 17, 2019.

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