NHTSA Complaint #11269120 — 2017 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11269120
Vehicle 2017 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 36,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

THE VEHICLE IS EXHIBITING THE SAME ISSUES AS HAVE BEEN DOCUMENTED ON 2012-2016 FORD FOCUS MODELS EQUIPPED WITH THE INFAMOUS DPS6 TRANSMISSION (CONSULT DETROIT FREE PRESS COVERAGE ON THE DPS6 SITUATION, EXAMPLE HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/FORD/2019/09/13/FORD-FOCUS-FIESTA-TRANSMISSION-CLASS-ACTION-STALLED-DPS-6/2312926001/). DURING GENTLE ACCELERATION FROM STOP, THE VEHICLE FREQUENTLY WILL SHUDDER VIOLENTLY DURING ACCELERATION, AS IF THE TRANSMISSION IS HUNTING BETWEEN GEARS. THIS DOES NOT OCCUR AT HIGHWAY SPEEDS, OR DURING ACCELERATION WHEN THE CAR IS ALREADY IN MOTION AND AT NORMAL DRIVING SPEEDS (35-40MPH). AT TIME OF PURCHASE, I WAS TOLD THE 2017 MODELS DID NOT HAVE THE DPS6 UNIT. AFTER A PREVIOUS INCIDENT, IT WAS TAKEN TO JOHN BLEAKLEY FORD IN LITHIA SPRINGS GA (NOW KNOWN AS LITHIA SPRINGS FORD, AND THE DEALER FROM WHICH THE VEHICLE WAS PURCHASED), WHERE THE SERVICE ADVISOR NOTED THAT THE TRANSMISSION WAS INDEED EXHIBITING SIMILAR BEHAVIOR, BUT FOR A DIFFERENT REASON. THE REPAIR LASTED A FEW MONTHS BEFORE STARTING AGAIN A FEW MONTHS AGO. I BELIEVE I HAVE A VEHICLE THAT HAS A DPS6, OR THAT THIS REDESIGNED TRANSMISSION HAS A NEAR-IDENTICAL DESIGN FAULT TO THE DPS6, AND THUS THE VEHICLE SHOULD BE RECALLED OR DEEMED DEFECTIVE.

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