NHTSA Complaint #11268834 — 2011 KIA OPTIMA

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT EXCEED 40 MPH AND AN ABNORMAL NOISE WAS HEARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN OIL LEAK BECAUSE SHE WAS CONSTANTLY ADDING OIL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038, (678) 374-3820) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE OIL FILTER, ENGINE AIR FILTER, AC REFRESHER, AND TRANSMISSION NEEDED TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD LOW COMPRESSION AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.