NHTSA Complaint #11268766 — 2017 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11268766
Vehicle	2017 FORD FOCUS
Component	POWER TRAIN
Date of Incident	April 1, 2019
Date Filed	October 15, 2019
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

CAR HAS 75,000 MILES. BOUGHT BRAND NEW. I COMMUTE TO WORK WHICH IS 120 MILE ROUND TRIP. MY HOUSE IS ABOUT 1 MILE FROM THE INTERSTATE. AFTER ABOUT 20,000 MILES I WOULD NOTICE SOME HESITATION WHEN THE VEHICLE WOULD SHIFT FROM 1ST GEAR TO SECOND GEAR. THIS WOULD ONLY BE AFTER MY COMMUTE AND GOING FROM THE STOP AT THE END OF THE EXIT. AFTER MY EXITS BOTH FROM WORK AND HOME THE VEHICLE WOULD ONLY NEED TO SHIFT ONCE FROM 1ST TO SECOND GEAR UNTIL I WOULD ARRIVE TO MY DESTINATION. RECENTLY WITHIN THE LAST 15,000 MILES IT'S NOTICEABLY WORSE. NOW I HAVE TRANSMISSION FLUID SITTING IN MY DRIVEWAY. I WILL BE GETTING AN OIL CHANGE AT THE DEALERSHIP SOON AND WILL SAY SOMETHING ABOUT IT.

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