NHTSA Complaint #11267997 — 2017 NISSAN ROGUE

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO HESITATE AND SEIZE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO CONTINUE DRIVING TO HIS DESTINATION. THE CONTACT CALLED EDEN PRAIRIE NISSAN (LOCATED AT 12790 PLAZA DR, EDEN PRAIRIE, MN 55344, (952) 567-2100) AND INFORMED THEM OF THE FAILURE. THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LASER SENSOR FOR THE EMERGENCY BRAKING SYSTEM NEEDED TO BE UPDATED AND THE AEB SYSTEM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 25, 2019, THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED THAT THE AEB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON OCTOBER 4, 2019, THE FAILURE RECURRED A FOURTH TIME. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN RECALL REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON OCTOBER 11, 2019. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.