NHTSA Complaint #11267991 — 2013 DODGE JOURNEY

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11267991
Vehicle	2013 DODGE JOURNEY
Component	ENGINE
Date of Incident	October 9, 2019
Date Filed	October 11, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS CHARGED OVER $1100 FOR AN ALTERNATOR AND BATTERY AND LABOR. THEN WHEN I WAS GIVEN MY BILLING PAPERWORK THE MILAGE WAS WRITTEN IN AS 155000 MILES. MY ACTUAL MILEAGE WAS OVER 167000 MILES THEREBY VOIDING ALL WARRANTIES AS YOU CAN SEE IN THE PHOTO. I HAD TO RETURN TO THE DEALERSHIP AND FORCE THEM TO FIX THE PAPERWORK. JUST A FEW MONTHS AGO I TOOK MY CHALLENGER IN TO HAVE THE TRANSMISSION SERVICED. THEY OVERFILLED THE TRANSMISSION FLUID. AGAIN I HAD TO RETURN TO HAVE THE ISSUE RESOLVED. I HAVE BEEN GOING TO THE LAKE CITY DEALERSHIP FOR 6 YEARS AND NEVER HAD A PROBLEM WHEN IT WAS SUNBELT . NOW IT IS ROUNDTREE MOORE AND I HAVE HAD NOTHING BUT ISSUES SINCE THE CHANGE.

Related Complaints for the 2013 DODGE JOURNEY

Other ENGINE Complaints

#11698412 — November 9, 2025 — Oil filter housing cap broke during Oil filter change.

#11634792 — January 8, 2025 — The Catalytic Converter is the issue per our mechanic. We have had several issues out of the the vehicle, resulting i...

#11629475 — December 8, 2024 — Recently I have been having issues with the rear back up camera in the vehicle not working turning off beeping when n...

#11555316 — November 15, 2023 — Battery, car started turning off. Turned off on us when we made a stop right after getting off of freeway, luckily no...

#11516953 — April 13, 2023 — Transmission mount and engine mount and drive shaft mount breaking all the time. Transmission going out on vehicle.

Recent Complaints for the 2013 DODGE JOURNEY

#11715809 — SERVICE BRAKES — February 5, 2026 — I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for t...

#11715809 — STRUCTURE:BODY — February 5, 2026 — I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for t...

#11714378 — UNKNOWN OR OTHER — January 30, 2026 — We were driving our vehicle and suddenly the car shut down. It basically stopped running. Dash lights on, heater blow...

#11700612 — AIR BAGS — November 20, 2025 — Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a tot...

#11700612 — ELECTRICAL SYSTEM — November 20, 2025 — Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a tot...