NHTSA Complaint #11267920 — 2014 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11267920
Vehicle	2014 FORD F-150
Component	STEERING
Date of Incident	October 11, 2019
Date Filed	October 11, 2019
Mileage	152,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I REMOTELY STARTED MY TRUCK THAT WAS PARKED IN FRONT OF MY HOUSE. I ENTERED THE TRUCK TO DRIVE AND GOT A WARNING LIGHT THAT SAID 'POWER STEERING ASSIST FAULT'. I CANNOT MOVE THE STEERING WHEEL. I CANNOT STEER THE TRUCK IN ANY DIRECTION. THIS HAPPENED ONE DAY AFTER MY WIFE EXPERIENCED THE SAME ISSUE BUT IT CORRECTED ITSELF AND SHE COULD DRIVE THE TRUCK. THE STEERING WHEEL IS FROZEN AND THE TRUCK IS NOT MANEUVERABLE AT ALL. FORTUNATELY I WAS NOT DRIVING FAST WHEN THIS HAPPENED.

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