NHTSA Complaint #11267897 — 2017 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11267897
Vehicle	2017 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	September 29, 2019
Date Filed	October 11, 2019
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE 255/50/R20/105H FOR FORD EXPLORER 2017 WORE OUT UPON INSPECTION. MILEAGE WAS UNDER 21, 000 AND TIRE THREAD WAS REALLY BAD. NEEDED TO BE REPLACED. DEALER SAID IT WAS MY RESPONSIBLITY. HANKOOK TIRES ARE SUPPOSED TO LAST FOR 50,000 MILES. THESE TIRES SHOULD BE RECALLED. DEALER WAS ABLE TO PAY FOR 60% OF TIRES AND REPLACED WITH NEW ONE, HOWEVER, I HAD TO PAY FOR 40%. RIDICULOUS NEVER HAVE I PAYED FOR NEW TIRE WITH A LEASED CAR. WILL NEVER DO BUSINESS WITH FORD. THIS IS A SAFETY HAZARD, TIRES NEED TO BE RECALLED, NOTICED SAME TIRES ON BRAND NEW FORD EXPLORER 2020. DEALERSHIP HAS PICTURES ETC.

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