NHTSA Complaint #11267654 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11267654
Vehicle	2016 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	October 10, 2019
Date Filed	October 10, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

I OWN A 2016 PILOT AWD TOURING WITH LESS THAN 26K MILES. I AM GETTING THE REMOTE KEYLESS START PROBLEM AS WELL AS ON MULTIPLE OCCASIONS THE CAR WILL NOT LOCK ONCE OUTSIDE THE CAR. I HAVE REPLACED THE KEY FOB'S BATTERIES AND HAVE SEEN MULTIPLE OWNERS OF 2016 PILOTS HAVE BEEN HAVING THE KEYLESS START PROBLEM WITH NO DEFINITIVE ANSWER AS TO WHY THIS IS OCCURRING. SUPPOSED FIXES RANGE FROM REPLACING START BUTTON, REPLACING SENSORS, UNIT RECEIVERS, PRESSING BRAKES, RESETTING SYSTEM ETC... HONDA NEEDS TO TAKE ACCOUNTABILITY AND FIND OUT WHAT'S GOING ON BECAUSE THE AVERAGE CONSUMER DOES NOT HAVE THE TIME AND MONEY TO INVEST IN A VEHICLE THAT SHOULD NOT HAVE THE ISSUES IT IS HAVING AFTER ONLY 25K MILES AS WELL AS ONLY BEING 3 YEARS OLD.

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