NHTSA Complaint #11267559 — 2017 CHRYSLER PACIFICA PLUG-IN HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11267559
Vehicle 2017 CHRYSLER PACIFICA PLUG-IN HYBRID
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 11,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

WHILE DRIVING, THE CAR DISABLED RADIO AND NAVIGATION TO PUT UP AN ALERT TO SCHEDULE A SOFTWARE UPDATE. ATTEMPTING TO DISMISS THIS ALERT BY SELECTING A TIME RESULTED IN THE ALERT COMING BACK. WHEN I HIT 'CANCEL' TO BLOCK THE UPDATE, THE VEHICLE DECIDED TO PERFORM A SOFTWARE UPDATE WHILE DRIVING. THE VEHICLE CREATED AN REOCCURRING DRIVER DISTRACTION, AND THEN UNSAFELY PERFORMED A SOFTWARE UPDATE WHILE DRIVING, DURING WHICH IT DISABLED EMERGENCY SERVICES.

Related Complaints for the 2017 CHRYSLER PACIFICA PLUG-IN HYBRID

Other ELECTRICAL SYSTEM Complaints

#11558139 The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle. Th...
#11553283 What component or system failed or malfunctioned, and is it available for inspection upon request? - Internal chargin...
#11523391 The vehicle's high voltage battery was being charged using a Siemens VG2 EVSE when an arcing sound was noticed and bu...
#11496917 We had the FCA Recall #Z11, NHTSA Recall #22V-077 repaired on this vehicle. One week later, the plug-in hybrid Pacifi...
#11486752 The contact owns a 2017 Chrysler Pacifica Hybrid. The contact stated that after starting the vehicle, the parking bra...

Recent Complaints for the 2017 CHRYSLER PACIFICA PLUG-IN HYBRID

#11615657 ENGINE The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V5360...
#11615657 HYBRID PROPULSION SYSTEM The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V5360...
#11590061 UNKNOWN OR OTHER Was driving smelled plastic burning parked it at my house now dash says service charging system. It wont turn on or g...
#11558139 FUEL/PROPULSION SYSTEM The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle. Th...
#11558139 POWER TRAIN The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle. Th...
Check any vehicle history by VIN - Free vehicle history report