NHTSA Complaint #11523391 — 2017 CHRYSLER PACIFICA PLUG-IN HYBRID
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11523391 |
| Vehicle | 2017 CHRYSLER PACIFICA PLUG-IN HYBRID |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The vehicle's high voltage battery was being charged using a Siemens VG2 EVSE when an arcing sound was noticed and burning smell and smoking was seen. Looking back at our home energy monitor, it appears to have been arcing for close to an hour without any warnings being thrown until shortly after being noticed. The car did eventually show a charging system error, but the charging didn't stop until I physically unplugged it. The L1 pin on the vehicle and the EVSE showed scorch marks and damage from the arcing, but thankfully it was caught before a fire happened.
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