NHTSA Complaint #11267384 — 2018 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11267384
Vehicle	2018 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	October 1, 2019
Date Filed	October 9, 2019
Mileage	12,300 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WHEN PULLING INTO A PARKING PLACE, SLOWLY, WITH RIGHT FOOT ON THE BRAKE, GETTING READY TO STOP BEFORE THE CURB, THE CAR ACCELERATED, JUMPED THE CURB GOING OVER THE SIDEWALK AND HIT THE BUILDING. MY RIGHT FOOT WAS STILL ON THE BRAKE WHEN IT STOPPED. THIS HAPPENED IN A DOCTORS OFFICE PARKING LOT. AIR BAGS DID NOT INFLATE.

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