NHTSA Complaint #11267328 — 2018 JEEP CHEROKEE

STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.