NHTSA Complaint #11266690 — 2019 VOLKSWAGEN JETTA

WHEN VEHICLE REACHES 30-40MPH, THERE IS A LOUD RATTLE SOUND ON THE DRIVER SIDE OF THE VEHICLE. SOUNDS AS IF PIPES ARE LOOSE UNDER THE HOOD OR UNDER THE CAR. THE RATTLE SOUND HAPPENS DURING ACCELERATION RANDOMLY AT ANY SPEED. THE SOUND IS REDUCED WHEN IN SPORT MODE AND DOES NOT MAKE RATTLE FROM 0 TO 30-40MPH, BUT DOES MAKE THE RATTLE SOUND DURING ACCELERATION. DURING MY RESEARCH I'VE NOTICED THERE ARE A TON OF MY SAME MODEL VEHICLE THAT ARE HAVING THE SAME ISSUE. I TOOK THE CAR TO THE DEALER TWO WEEKS AFTER MY PURCHASE TO HAVE IF CHECKED OUT, THE MECHANIC BRUSHED ME OFF AND SAID IT WAS NORMAL. MY BRAND NEW CAR SHOULD NOT SHOULD LIKE PIPES ARE LOOSE AND RATTLE DURING ACCELERATION. ITS REALLY EMBARRASSING AND I HOPE THIS DOES NOT CAUSE A SAFETY ISSUE IN THE FUTURE.