NHTSA Complaint #11266137 — 2012 CHEVROLET CRUZE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11266137
Vehicle	2012 CHEVROLET CRUZE
Component	ELECTRICAL SYSTEM
Date of Incident	September 29, 2019
Date Filed	October 4, 2019
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ABRUPTLY SHUT OFF AND THE START/STOP BUTTON LIGHT FLASHED. THE VEHICLE WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE SHUT OFF VALVE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO AUTONATION CHEVROLET OF NORTH RICHLAND HILLS (7769 BLVD 26, NORTH RICHLAND HILLS, TX 76180), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

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