NHTSA Complaint #11266055 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11266055
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	October 1, 2018
Date Filed	October 4, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MY STEERING WHEEL STICKS IN ONE POSITION WHILE DRIVING. I HAVE ASKED THE DEALER I TAKE MY CAR TO ABOUT IT AND AT FIRST THEY SAID THERE WAS NO ISSUE. I MENTIONED IT AGAIN AND THE LEAD SERVICE TECH EXPLAINED THAT THEY WERE AWARE OF THE ISSUE AND IT IS VERY EXPENSIVE. THATS ALL FINE EXCEPT IF YOU ARE AWARE OF THE ISSUE THEN I AM BY NO MEANS THE FIRST PERSON TO COMPLAIN ABOUT THIS PROBLEM. I AM WORRIED THAT ONE DAY IT WILL FINALLY LOCK UP COMPLETELY. I NOTICE THE ISSUE ON THE HIGHWAY THE MOST AS THERE ARE NOT AS MANY TURNS BUT YOU CAN ALSO NOTICE IT A LOT WHEN ON STRAIGHT BACK ROADS/COUNTY ROADS. IT HAS BEEN SINCE I HAVE OWNED THE VEHICLE THAT I HAVE NOTICED THIS ISSUE, SO AROUND 15,000 OR SO MILES NOW.

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