NHTSA Complaint #11265943 — 2016 HONDA CIVIC

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11265943
Vehicle	2016 HONDA CIVIC
Component	SERVICE BRAKES
Date of Incident	October 1, 2019
Date Filed	October 3, 2019
Mileage	56,527 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE VEHICLE EXPERIENCED AN INTERMITTENT BUT SUDDEN AND COMPLETE LOSS OF BRAKING POWER WHILE DRIVING ON THE HIGHWAY MOVING AT AROUND 40MPH. IN PART DUE TO THE LOW SPEED, THE VEHICLE WAS SAFELY MANEUVERED OFF THE ROAD ONCE BRAKING POWER WAS REGAINED. THE CAR DEALERSHIP WAS ABLE PIN THE ISSUE TO AN ELECTRICAL CIRCUIT FAILURE IN THE BRAKE CONTROL UNIT (HONDA ERROR CODES V300-49 AND V3003-68) AND RECOMMENDED CHANGING THE VSA MODULATOR UNIT. REGULAR SCHEDULED MAINTENANCE DONE ON THE VEHICLE JUST A MONTH PRIOR TO THE INCIDENT AT THE SAME DEALERSHIP INDICATED NO OBSERVED ISSUES WITH BRAKING. ATTACHED IS THE INVOICE OF THE VSA UNIT REPLACEMENT WORK PERFORMED AS RECOMMENDED.

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