NHTSA Complaint #11265500 — 2016 JEEP CHEROKEE

WHEN DRIVING THE VEHICLE WE GET A MESSAGE IN THE DASH THAT SAYS SERVICE SHIFTER AND THE RED LIGHTS ON THE SHIFTER WHICH INDICATE WHICH GEAR YOU ARE IN ALL LIGHT UP AT THE SAME TIME, PARK, NEUTRAL, REVERSE, & DRIVE. IF WE PULL OVER AND TURN THE VEHICLE OFF IT CLEARS THE ERROR AND STAYS OFF FOR A WHILE. WHEN IT FIRST STARTED OCCURRING, I TOLD THE SERVICE WRITER WHEN MY VEHICLE WAS IN FOR ROUTINE MAINTENANCE AT JOHN L SULLIVAN IN YUBA CITY AND WAS TOLD THAT IT WAS NOT GIVING A CODE SO IF IT WASN'T HAPPENING AT THE WHEN I BROUGHT IT IN HE COULDN'T HELP. SO IT WAS ONLY HAPPENING EVERY FEW MONTHS SO I DIDN'T WORRY AND NOW IT IS HAPPENING DAILY AND I AM SURE JEEP KNOWS ABOUT THIS PROBLEM BECAUSE THERE ARE A LOT OF COMPLAINTS ON LINE ABOUT THE SAME EXACT THING. NOT SURE IF IT IS A SAFETY ISSUE BUT IT IS SOMETHING THEY SHOULD OWN UP TO AND TAKE CARE OF ON THEIR DIME. IT HAPPENS AT ANY TIME IT'S MOVING REGARDLESS OF SPEED.THIS HAS BEEN HAPPENING FOR MONTHS BUT JUST RECENTLY ALMOST EVERY DAY.