NHTSA Complaint #11265440 — 2018 JEEP RENEGADE

MY RENEGADE FIRST GAVE ME 'ISSUES' BEFORE THE FIRST OIL CHANGE DUE DATE. JUST 2 MONTHS AFTER PURCHASING THE VEHICLE BRAND NEW, IT SHUT DOWN WHILE DRIVING BACK FROM MY BEACH VACATION. I WAS DRIVING 70 MPH ON INTERSTATE 65 AND IT JUST COMPLETELY SHUT OFF. I HAD TO COAST FROM THE FLOW OF TRAFFIC ONTO THE SIDE OF THE INTERSTATE. MY 8 YEAR OLD SON WAS ALSO WITH ME DURING THIS FIRST OF SEVERAL DANGEROUS ENCOUNTERS. IT TOOK ME ABOUT 6 OR 7 ATTEMPTS AT RESTARTING MY CAR AND GETTING BACK IN TRAFFIC BEFORE I FINALLY MADE IT SAFELY HOME THAT DAY. EACH OF THOSE ATTEMPTS FIRST RESULTED IN THE CAR SHUTTING OFF AND ME COASTING TO THE SIDE OF THE INTERSTATE TO AVOID AN ACCIDENT. EVERY TIME MY CAR IS CLOSE TO AN OIL CHANGE, WITHIN ABOUT 300-500 MILES, IT EXPERIENCES THE ABOVE SCENARIO. IT HAS TAKEN SEVERAL MONTHS TO FINALLY FIND THE PATTERN AND REALIZE THE PROBLEM. THE PROBLEM IS THAT THE ENGINE IS BURNING AN EXCESSIVE AMOUNT OF OIL, RUNNING THE CAR LOW ON OIL, AND THEN THE SAFETY FEATURE SHUTS OFF THE CAR COMPLETELY. THIS HAPPENS WITHOUT ANY TYPE OF WARNING; NO LIGHTS OR ANY TYPE OF SIGNAL. THIS SUMMER, I HAD TO COMPLETE AN OIL CONSUMPTION TEST ON MY VEHICLE. THIS CONSISTED OF ME DRIVING TO THE DEALERSHIP EVERY 1,000 MILES FOR THEM TO CHECK MY OIL, CHART HOW MUCH IT USED, AND FILL IT BACK UP WITH OIL. THE DISTANCE FROM MY HOUSE TO THE DEALERSHIP IS 35 MILES; QUICKEST ROUTE BEING A 46 MINUTE DRIVE. I HAD TO REPEAT THIS PROCESS 5 TOTAL TIMES. AT THE END OF THE 5,000 MILES I WAS TOLD BY MY SERVICE TECHNICIAN (ALLAN) THAT I MISSED THE CUT OFF FOR RECEIVING A NEW ENGINE BY ABOUT QUART OF OIL. HE ALSO EXPRESSED THAT HIS PERSONAL OPINION MAY BE DIFFERENT, BUT THAT THE STANDARD/GUIDELINES WAS WHAT HE HAD TO GO BY FOR DIAGNOSING THE RESULTS.