NHTSA Complaint #11265231 — 2019 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CLEMONS CHRYSLER DODGE JEEP (1601 A AVE W, OSKALOOSA, IA 52577, (641) 673-3447) WHERE IT WAS DIAGNOSED THAT THE AXLE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT FLUID WAS LEAKING AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNKNOWN.