NHTSA Complaint #11258965 — 2017 CHEVROLET CRUZE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11258965
Vehicle	2017 CHEVROLET CRUZE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 1, 2019
Date Filed	September 30, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

THE SERVICE STABILITY TRACK LIGHT CAME ON ALL OF A SUDDEN AND THE CAR WAS SHAKING. MY WARRANTY TEAM OUT AT 63000 MILES, AND I WAS ONLY AT 93000. I HAD TO HAVE THE INJECTOR REPLACED AND THEY SAID I ALSO HAVE TO REPLACED THE VALVE SPRING COVER. THE MECHANIC SAID THIS IS A KNOWN ISSUE WITH CHEVY CRUZE AND THAT GM KNOWS OF THE ISSUE, BUT REFUSES TO ISSUE A RECALL. IN JUST MY AREA, ONE DEALERSHIP HAS SOLD 300 INJECTORS AND VALVE SPRING COVERS RECENTLY. I DO NOT HAVE SEVERAL THOUSAND DOLLARS TO FIX A PROBLEM THAT GM IS AWARE OF. THERE IS NO REASON I AM HAVING TO FISH OR THIS MUCH MONEY AND MY CAR ISN'T EVEN OVER 100,000 MILES AND IS LESS THAN 2 YEARS OLD. SOMETHING NEEDS TO BE DONE WITH GM.

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