NHTSA Complaint #11258298 — 2013 FORD FIESTA

RECEIVED A COSTUMER SERVICE LETTER (15B22/19N07) STATING ISSUE WITH TRANSMISSION TCM AND TO BRING CAR INTO DEALER FOR EVALUATION/FIX. ONCE CAR WAS BROUGHT INTO DEALERSHIP WAS TOLD WE NEEDED TO PAY $200 FOR A DIAGNOSTIC TEST OF THE CAR TO SEE IF IT IS ELIGIBLE FOR THE RECALL. WE HAVE HAD SEVERAL ISSUES WITH THE TRANSMISSION IN THIS VEHICLE SUCH AS SKIPPING GEARS, LOSS OF POWER AND THE CAR EVEN STALLING OUT. IF THIS IS A RECALL ISSUE DUE TO DEFECTIVE TRANSMISSION I FEEL I AS A CONSUMER SHOULD NOT HAVE TO PAY A DIME TO FIX THEIR PROBLEM. I AM AWARE OF A LARGE NEWS STORY THAT INVOLVED THIS PARTICULAR VEHICLE TRANSMISSION ISSUES RESULTING IN SEVERAL DEATHS DUE TO ACCIDENT CAUSED BY THIS PROBLEM.