NHTSA Complaint #11257738 — 2014 FORD F-150

WHILE DRIVING MY 2014 F150 TRUCK, THE POWER STEERING SUDDENLY GOT STIFF WHENEVER I TURNED INTO A RIGHT OR LEFT SIDE STREET OR ENCOUNTERED A TIGHT CURVE IN THE ROAD. STEERING IN THESE INSTANCES NECESSITATED VARYING DEGREES OF ADDITIONAL STRENGTH TO MAKE THE TURN AND THEN THE WHEEL RARELY EASILY RETURNED TO A POSITION TO GO STRAIGHT THUS RESULTING IN OVER STEERING. I WAS TOWING MY TRAVEL TRAILER THROUGH MOUNTAINOUS TERRAIN AT THE TIME OF THE FIRST INCIDENT ON SEPT. 23,2019, BUT THE PROBLEM CONTINUED UPON DETACHING THE TRAILER AND UNDER MORE NORMAL TERRAIN CONDITIONS. THE TRUCK HAS 80,600 MILES OF MOSTLY HIGHWAY DRIVING. AFTER SOME RESEARCH, I AM FEELING THAT IT IS THE EPAS SYSTEM CAUSING THE PROBLEM. I BOUGHT THIS TRUCK IN EARLY 2015. IT WAS A LEFTOVER FROM 2014. I HAVE ALSO SEEN THAT THERE IS A RECALL (14509/NHTSA RECALL 14V316) FOR THIS YEAR AND MAKE, BUT SINCE THE TRUCK SAT AT THE DEALER DURING THE RECALL, I AM WONDERING IF THE EPAS RECALL WORK WAS ACTUALLY DONE. I HAVE SET A SERVICE APPOINTMENT WITH THE DEALER ON 9/26/2019 (NEMER FORD QUEENSBURY, NY) BECAUSE I DO NOT FEEL SAFE DRIVING THE VEHICLE AND MY WIFE WILL NEVER BE ABLE TO APPLY THE STRENGTH NECESSARY TO TURN THE VEHICLE WHEN THE PROBLEM OCCURS. I FEAR HOW MANY OF THESE VEHICLES ARE ON THE ROAD WAITING FOR REALLY BAD FATAL ACCIDENTS TO HAPPEN. WHEN THE RECALL OCCURRED, MANY OF THE AFFECTED VEHICLES WERE IN THE HANDS OF DEALERSHIPS AND I AM CONCERNED THAT MANY WERE NOT REPAIRED BY THOSE DEALERSHIPS AND THE OWNERS WERE NEVER KNOWLEDGEABLE OF THE PROBLEM UNTIL INCIDENTS HAPPENED. THERE ARE MANY, MANY REPORTS FROM OWNERS OF THIS MAKE AND MODEL HAVING EPAS SYSTEMS.