NHTSA Complaint #11256737 — 2015 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11256737
Vehicle	2015 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	September 18, 2019
Date Filed	September 19, 2019
Mileage	83,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I OWN A 2015 GMC TERRAIN SLT AWD THAT I PURCHASED IN 2015 WITH 1000 MILES ON IT. WHILE I WAS TRAVELING BY MYSELF (SINGLE WOMAN) ON AN INTERSTATE HIGHWAY FREQUENTED BY SEMI-TRUCKS FROM ORLANDO, FL HEADED TO JACKSONVILLE, FL AT 9:30PM. AT ABOUT OVER AN HOUR AND A HALF OUT OF JACKSONVILLE, ON A DARK STRETCH OF THE HIGHWAY A TORRENTIAL DOWNPOUR, BEGAN COMMON FOR FLORIDA ESPECIALLY DURING HURRICANE SEASON. WINDSHIELD WIPERS STOPPED WORKING MID-WIPE STOPPED IN THE LEFT CORNER OF MY WINDSHIELD. I WAS SURROUNDED BY SEMITRUCKS BUT BY THE GRACE OF GOD, I WAS ABLE TO MAKE IT TO THE RIGHT SHOULDER. HOWEVER, I WAS EXTREMELY HESITANT BECAUSE, IT WAS DARK AND I COULD NOT SEE ANY OBSTRUCTIONS SUCH AS STALLED VEHICLES OR STALLED SEMI-TRUCKS OR ROAD HAZARDS UNLESS I WAS ON TOP OF OBJECT. INCIDENT OCCURRED ON SEPTEMBER 18, 2019.

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