NHTSA Complaint #11256422 — 2017 NISSAN ROGUE

I AM LEASING A 2017 NISSAN ROGUE WITH 13,000 MILES ON MY BRAND-NEW CAR. BACK ON MARCH 8, 2019 MY FIRST TIRE BLEW SO I REPLACED IT. ON JULY 9, 2019 MY SECOND TIRE BLEW OUT WHILE DRIVING ON THE HIGHWAY. WHEN I BROUGHT MY TIRE IN TO BE LOOKED AT I WAS TOLD IT WAS A TIRE MALFUNCTION SO FALKEN TIRE ENDED UP REIMBURSING ME FOR THE NEW TIRE I HAD BOUGHT. ON SEPTEMBER 10, 2019 I BROUGHT MY CAR INTO MY NISSAN DEALERSHIP BECAUSE MY TIRE PRESSURE LIGHT WAS ON. I WAS TOLD THAT MY TWO FACTORY TIRES ON MY CAR WERE LEAKING AROUND THE SEAMS. SEEING THAT THIS IS A DANGEROUS SITUATION, I CONTACTED FALKEN TIRE TO LET THEM KNOW THE SITUATION. MY FIRST CALL TO THEM CONCLUDED THAT THEY WOULD COVER ALL CHARGES RELATED TO THE TIRE; THE NEW TIRE AND LABOR COST. WHEN I TOOK MY CAR IN TO GET THOSE TWO TIRES CHANGED, THE GUY HELPING ME CALLED FALKEN TIRE TO MAKE SURE THEY WOULD BE PICKING UP THE BILL AND THEY CLAIMED THEY HAD NOTHING ON FILE REGARDING MY SITUATION. AFTER MULTIPLE CALLS TO FALKEN TIRE I WAS TOLD THAT THEY CANNOT CHANGE OUT MY TIRES BECAUSE THERE IS NO PROOF IN FRONT OF THEM THAT THESE TIRES ARE FAULTY. AFTER 2 BLOWN TIRES AND 2 TIRES LEAKING, THEY SAID THERE IS NOTHING THEY CAN DO TO HELP ME UNTIL AN ACTUAL PROBLEM OCCURS. WHO IS GOING TO TAKE RESPONSIBILITY IF AN ACCIDENT OCCURS AND PEOPLE ARE BADLY INJURED? FALKEN TIRE WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY TIRES UNTIL SOMEONE DIES FROM THE SITUATION.