NHTSA Complaint #11255932 — 2010 CHEVROLET EQUINOX

POWER TRAIN issue reported to NHTSA

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Crash Fire 1 Injury Vehicle Towed

Complaint Details

ODI Number 11255932
Vehicle 2010 CHEVROLET EQUINOX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 70,000 miles
Crash Yes
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed Yes
State MI

Consumer Description

TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. WALLY EDGAR CHEVROLET (3805 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48360, 248-494-8698) WAS NOTIFIED AND STATED THAT THE VEHICLE WOULD BE COVERED UNDER A POWER TRAIN WARRANTY. THE CONTACT PURCHASED AN ELECTRICAL BOX FROM THE DEALER TO REPAIR THE ENGINE FAILURE; HOWEVER, THE BOX DID NOT ASSIST WITH THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED AGAIN FOUR DAYS LATER WITHOUT WARNING. SINCE OWNING THE VEHICLE, THE CONTACT HAS HAD THE ENGINE, FUEL PUMP, ELECTRIC LINE, DOORS, AND WINDSHIELD WIPERS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000. THE CONSUMER STATED THAT THE VEHICLE WHILE AT A STOP SIGN, DURING RAINY WEATHER, THE WINDSHIELD WIPERS FAILED. THE CONSUMER CRASHED INTO ANOTHER VEHICLE. THE CONSUMER'S VEHICLE BEGAN SMOKING. THE CONSUMER HAD HEADACHES, BACK/NECK/SHOULDER PAINS, AND WHIPLASH. *JS

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