NHTSA Complaint #11255683 — 2014 DODGE JOURNEY

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11255683
Vehicle	2014 DODGE JOURNEY
Component	ENGINE
Date of Incident	September 14, 2019
Date Filed	September 16, 2019
Mileage	60,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I BOUGHT MY VEHICLE IN 2017. BEFORE A YEAR OF OWNING IT I GOT INTO A WRECK BECAUSE MY CRUISE CONTROL WOULDNT TURN OFF AND INSTEAD STARTED ACCELERATING MORE. THEN I STARTED HAVING ISSUES WITH MY CATALYTIC CONVERTER TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO WAY. SHORTLY AFTER THE REST OF MY SYSTEMS STARTED TO GO ALONG WITH IT NOW IT'S BEEN ABOUT 6 MONTHS AND I HAVE A VEHICLE THAT CAN NO LONGER MOVE OR SO ANYTHING. ONCE MY CATALYTIC CONVERTER WENT OUT IT STARTED CLOGGING THE REST OF MY SYSTEM. AS OF SEPTEMBER 2019 MY ENGINE IS NOW COMPLETELY GONE BECAUSE OF ALL THE BACK UP NOT BEING PROCESSED BY MY CATCON

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