NHTSA Complaint #11255121 — 2014 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND CALLED AN INDEPENDENT MECHANIC TO COME TO THE SCENE. THE MECHANIC LOCATED FAILURE CODE NUMBER: P1D73 (ACTIVE GRILL SHUTTER). THE INDEPENDENT MECHANIC LIFTED THE HOOD AND NOTICED THAT TWO PLASTIC PIECES OF GRILL SHUTTER WERE DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 512,000.