NHTSA Complaint #11254280 — 2015 FORD F-350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11254280
Vehicle	2015 FORD F-350
Component	ENGINE
Date of Incident	August 17, 2019
Date Filed	September 9, 2019
Mileage	129,239 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS DRIVING OUT OF STATE (NY) WHEN AN ALERT STATED "LOW FUEL PRESSURE) AND THE VEHICLE SLOWED TO 5-10 MPH WHILE TRAVELING ON THE INTERSTATE. UPON EXITING, THE VEHICLE STOPPED RUNNING LEAVING ME AND MY FAMILY STRANDED. I HAD IT TOWED TO A LOCAL SHOP WHICH INFORMED ME THE BOSCH HIGH PRESSURE FUEL PUMP WAS NOT DELIVERING THE REQUIRED PRESSURE (/,000 PSI). UPON CONTACTING THE FORD DEALERSHIP WHERE THE VEHICLE WAS PURCHASED, I WAS INFORMED THE VEHICLE EXCEEDED WARRANTY MILES (100,000/129,239) AND THE COST OF THE PUMP WAS $1,245 WITH EXCHANGE PRIOR TO LABOR CHARGES. IN ALL, FORD DEALER WANTS NEARLY $5,000 TO REPAIR THE PUMP WHICH WAS POORLY DESIGNED.

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