NHTSA Complaint #11676208 — 2015 FORD F-350
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11676208 |
| Vehicle | 2015 FORD F-350 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
2015 Ford F350 6.7 liter Diesel Turbocharger with only 58,000 miles malfunctioned while accelerating on to freeway without any prior warning indicators or symptoms. Immediately engine acceleration was reduced drastically causing freeway cars to nearly rear end my vehicle and other cars swerving to avoid accident. A message showed up simultaneously while reduced acceleration occured on vehicle’s dash display indicating something to the effect “Reducing Acceleration” and a yellow check engine icon lit up on dash display. I limped the vehicle to the side of Freeway and shut engine off. Upon restarting engine discovered engine and turbo operated properly and was able to drive vehicle to a non-Ford Service Center to be repaired. The Technician could not find anything wrong with the operation of the engine-turbocharger and cleared the trouble code. Drove vehical for approximately 500 miles and the same reduced acceleration problem re-occurred while accelerating on to freeway. Pulled vehicle over to safe area, shut engine off, re-started engine, engine and turbocharger operated properly, drove home and then to Ford Dealership (check engine icon still lit). Discovered vehicle can not be smog tested with this intermittent problem due to check engine icon. My safety, my passengers safety, and others safety while driving on the freeway were put at high risk. The reduced acceleration problem does reoccur. Ford diagnosed the vehicle problem to be a bad turbo with an estimate of $5,100 dollars for removal and replace with new Ford Turbocharger which only has a two year warranty. The repair work is currently in process. I consider this turbocharger to be pre-mature failure and a safety risk! This turbocharger intermittent failure in my opinion should be a mandatory recall and paid 100% by Ford.
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